A new IBM survey of the daily commute in a cross-section of some of the most economically important international cities reveals a startling dichotomy: while the commute has become a lot more bearable over the past year, drivers’ complaints are going through the roof.

The annual global Commuter Pain survey, which IBM released today (Sept. 8), reveals that in a number of cities more people are taking public transportation rather than driving, when compared with last year’s survey.

In many cities, there were big jumps in the percentage of respondents who said that roadway traffic has improved either “somewhat” or “substantially” in the past three years.

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About Rakesh Raman

Have extensive editorial, content management, and integrated communications experience and have worked as a senior tech journalist, analyst, and columnist with different newspapers, magazines, and Web/online properties in India.

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