The front-end branch solution, SuperTeller, for financial institutions is based on Microsoft .NET platform. It is introduced by Microsoft and Agree Technology, which is a financial services solution provider in Chinese banking industry. Xiamen International Bank is the first to adopt this solution.
The SuperTeller solution will allow financial institutions to facilitate branch transformation and empower branch staff to be more customer-centric, says Microsoft. It does this by providing a user-friendly front-end and supporting all line-of-business applications at the branch level.
This will give branch staff faster and easier access to customer information as and when required, and will help eliminate data redundancy by providing centralized control. It helps branch-focused financial institutions move away from character terminals to an advanced human-computer interface, says the company.
“As a leading financial institution, Xiamen International Bank recognizes that innovative technology can help us provide better service to our customers, and set us apart from the competition,” said Xin Lin, vice general manager of IT department, Xiamen International Bank, which is implementing a new branch system based on SuperTeller.
Based on Microsoft .NET, particularly utilizing Windows Presentation Foundation, Windows Communication Foundation and Windows Workflow Foundation, Microsoft says, SuperTeller was developed by Agree Technology in collaboration with Microsoft.